Team Members

Team Members is an Enterprise feature that lets you invite other people to log in and work with your account on your behalf. This feature is useful when multiple people on your team need to view or update DNS records, without sharing a single account.

Roles

Each team member gets their own login credentials and receives one of three roles:

Role DNS Records Account Settings
Admin View, create, edit, delete Full access
Manager View, create, edit, delete No access
Viewer View only No access

Account Settings includes billing, notification settings, integrations, API keys, email recipients, and team member management.

Managing Team Members

To manage team members, click the user icon in the top navigation bar and select Team Members. Only Enterprise account owners and team members can see this link.

Screenshot of the user dropdown menu showing the Team Members link

The Team Members page displays all your current team members in a table, along with their roles, last sign-in dates, and action buttons to edit or remove them. A counter at the top shows how many of your available team member slots are in use.

Screenshot of the Team Members page showing the team members table with columns for email, role, last sign-in date, and action buttons

Adding a Team Member

To add a team member:

  1. Go to the Team Members page.
  2. Click the Add team member button.
  3. Enter the team member's email address and select a role.
  4. Click Save to send the invitation.

Screenshot of the Add Team Member form with fields for email address and role selection

The team member will receive an email invitation with a link to set their password. Once they set their password, they can log in and start working with your DNS record groups.

Each team member must use a unique email address that does not already belong to a DNS Check account.

Editing a Team Member's Role

To change a team member's role, click the pencil icon on their row on the Team Members page. Select the new role and click Save.

Screenshot of the Edit Role form showing the role dropdown for an existing team member

Removing a Team Member

To remove a team member, click the red remove button on their row. A confirmation dialog appears before DNS Check removes the team member.

Team Member Limits

The number of team members you can add depends on your plan:

Plan Team Members
Basic Not available
Professional Not available
Enterprise Up to 10
Enterprise x2 Up to 20
Enterprise x3 Up to 30

See our Pricing page for plan details.

If you need more than 30 team members, contact us for a custom plan.

What Team Members See

Admin team members see the same interface as the account owner and can access all account-level settings. The only difference is that the account settings page (email and password) manages the admin team member's own credentials, not the account owner's.

Manager and Viewer team members see mostly the same interface as the account owner, with two notable exceptions:

  1. They cannot access account-level configuration pages, such as the Billing and API Settings pages. If they try to navigate to a restricted page, they see a message like this:
  2. Screenshot showing what a team member sees if they try to access a restricted page

  3. Viewer team members do not see the options to create, edit, or delete DNS records or DNS record groups.

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